maximize your leads.
we’ll show you how.
- 25 Years’ Experience with Fortune 500 Clients
- A 95% client Referral Rate
we are the Experts in
Reaching your Leads
For over 25 years, Customer Solutions Group and Warm-Transfer have helped Fortune 500 clients and others lower customer acquisition costs, shorten sales cycles, and grow market penetration. We can teach tou exactly how to maximize leads and increase sales.
can help you
- contact prospects faster
- increase conversion rates
- revive aged prospects
- upsell and cross-sell
- win back inactive customers
- boost retention rates
- earn higher ROI on marketing spend
Companies lose so much potential business to poor lead qualification or inadequate follow-up.
we help you determine the
best contact strategy
Real-world testing allows head-to-head, statistically valid comparisons of competing contact strategies. Scalable and stress-tested, we help you answer these questions and more. Warm-Transfer works closely with you to tailor the method, timing, and message, resulting in increased sales and lower costs.
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What is the most effective script?
(We’ll help you write it.) -
Is the best method through phone alone,
or blended with SMS? -
How long is the ideal wait time
between calls or texts? -
How many attempts maximize results
without damaging your brand?
rest easy.
we’ve got you covered.
We set the highest possible bar for professional, legal, and ethical standards.
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STIR/SHAKEN
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TCPA
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data
security -
disaster
recovery -
customer
privacy -
confidentiality
warm-transfer
revolutionizes
customer service
Today’s consumers demand a personalized customer experience for the life of the relationship, or they’ll quickly go elsewhere. Warm-Transfer makes it easy to serve, satisfy, and impress your customers.
Did your customer…?
- miss a payment, which could lead to default or cancellation
- forget to update credit card or address information
- fail to upload a required document
- trigger an account lock due to potential fraud
Do they need a reminder to…?
- activate a feature or sign up for alerts
- register a purchase, fill out their profile, or go paperless
- visit your new website, branch, or store
- participate in a program before they lose benefits (ex: frequent flier miles)
- sign up for a free consultation
happy customers are your
best marketing tool
When customers feel cared about, they’re more likely to stay loyal, buy more of your product or service, and refer new customers. We’ll help your company achieve:
- deeper customer engagement
- higher loyalty and retention rates
- better order fulfillment
- increased brand awareness
- improved reputation
- more upselling & cross-selling
Our sales improved significantly. Warm-Transfer is a professional, ethical, and practical advisor on all things related to inside sales.
warm-transfer has been a terrific business partner over the years. Their insurance and internet leads background have been invaluable in developing our program, and I would highly recommend warm-transfer.
warm-Transfer applied a custom campaign that proved successful. Their hands-on approach and professionalism helped us launch a new product. I would definitely use Warm-Transfer for any future endeavor.
I worked closely with warm-transfer while at a Fortune 100 insurance carrier and in my current role leading sales at an insurtech startup. The level of responsiveness, attention to detail, and overall quality of the partnership is unmatched. I highly recommend Aaron and the warm-transfer team!